Fusion BI : Uploading Template Fails with FND-7300: An error occurred when scanning file using Fusion Applications Virus Scanner
Uploading a BI publisher template fails with the following error message:
FND-7300 BI can not load template
An error ocurred when scanning file using Fusion Application Virus Scanner. Check log for further details
Further examination of the bipublisher.log file shows:
[APP: bipublisher#11.1.1] Virus scanner instance not found, check errors in logs and scanner.xml
[APP: bipublisher#11.1.1] FND-7300: Virus scanner instance not found.
[APP: bipublisher#11.1.1] oracle.xdo.service.client.scan.ScanException: FND-7300: An error occurred when scanning file using Fusion Applications Virus Scanner. Check log for further details.[[
at oracle.xdo.servlet.resources.action.UploadReportTemplateFile.upload(UploadReportTemplateFile.java:238)
at oracle.xdo.servlet.resources.action.UploadReportTemplateFile.execute(UploadReportTemplateFile.java:103)
at oracle.xdo.servlet.resources.action.ActionServlet.service(ActionServlet.java:51)
Solution :
Bounce BI Domain and OPMN components — which will have downtime of 1 hour (it will bounce only BIP Server)